A safer mailroom that costs families less
Purple Post replaces physical mail with secure digital messaging, cutting the contraband risk and processing burden of the traditional mailroom. For families it is the cheapest option for sending photos into prison, costing less than posting letters or using legacy providers.
Cheapest
Way for families to send photos into prison
3
UK prisons live
4.6
UK App Store rating
The Challenge
Physical mail is one of the hardest channels for a prison to manage. Every letter and photo has to be checked, processed and delivered by hand. Physical post remains a known route for contraband.
For families the traditional options are slow and costly, whether that is posting letters or paying legacy providers to send photos in.
What We Did
Purple Post replaces physical mail with secure digital messaging. Families send messages and photos from the Purple Post app and the establishment handles them digitally, cutting the contraband risk and processing burden of the traditional mailroom.
Purple Post is live at HMP Parc, HMP Rye Hill and HMP Five Wells. In 2026 Purple Post digital launched, the first technology to let families share GIFs, emojis and multiple images digitally.
The Results
- The cheapest option for families to send photos into prison, costing less than posting letters or using legacy providers
- Contraband risk and processing burden cut by taking physical post out of the mailroom
- Live at three UK prisons: HMP Parc, HMP Rye Hill and HMP Five Wells
- Rated 4.6 out of 5 from more than 300 ratings on the UK App Store
Products Behind This Deployment
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