Video Link Booking
Prison video link bookings without the spreadsheet. Courts, solicitors and probation see live room availability and request their own slots online while the booking team approves from a single queue with confirmations, cancellations and reminders emailed automatically.
Visit the Video Link Booking websiteOverview
Most prisons still run their video link diary on spreadsheets, phone calls and shared inboxes. Taking a request, checking the diary and confirming eats minutes of staff time per booking and every no-show or rearrangement costs the same admin all over again.
Video Link Booking replaces that with a booking portal run under your prison's own web address, logo and wording. Courts, solicitors and probation get their own accounts scoped to your portal and protected with email one-time codes, then see live room availability and request slots online with no phone tag and no double bookings.
Your booking team stays in control throughout. You publish which rooms are available to whom and when, so bookers only ever see slots you have allowed, with daily caps per prisoner. Each request lands in a queue for a one-click approve or reject. Confirmations, cancellations and reminders go out automatically by email with delivery and read receipts and every change to every booking is audit-logged.
Key Features
Live room availability
One-click approval queue
Automatic branded emails
Full audit trail
Your prison's own branded portal
Reports for governors
Why Video Link Booking
No more phone tag
Bookers see live room availability and request their own slots online, ending the calls, emails and double bookings of a spreadsheet diary.
They book against your rules
You publish which rooms are available to whom and when. Bookers only ever see slots you have allowed, with daily caps per prisoner.
You approve, the rest is automatic
Each request lands in a queue for a one-click approve or reject. Confirmations, cancellations and reminders are emailed automatically with delivery and read receipts.
Accountability built in
A full audit trail of every change to every booking plus no-show tracking, a daily digest for the booking office and weekly reports for governors.
In Live Use
Video Link Booking runs under each prison's own web address, logo and wording. It is in live use at HMP Dovegate, where courts, solicitors and probation book video link slots online and the booking office approves requests and manages rooms and availability from a single dashboard.
ISO 27001 (UKAS)
Certified
Cyber Essentials Plus
Certified
UK Hosted
Data Sovereignty
Interested in Video Link Booking?
Get in touch to arrange a demo or discuss your requirements.